We have been using Birmingham Telecom for many years and have had nothing but first class service and would recommend Brian, Dan and the rest of the team to anyone. They are knowledgeable in the solutions they offer, are happy to support us in any way we require and have provided us with on demand technical assistance on many occasions. They are prompt at visiting our site when any technical issues arise with the hardware - this has been exceptionally rare i must add. If anything has gone wrong with the hardware we have installed they resolve quickly. We have found their pricing to be competitive all round, whether it is lines and minutes or telecoms equipment to use internally. Overall I am deeply grateful for the personalised service Brian and the team offer and highly recommend Birmingham Telecom. They have certainly made my job a lot easier.
Just wanted to follow up and thank you and Stuart for helping get the new Telephone System Installed. Stu really took time to train on the new features and revise some older ones. Good to know that we can count on you and your staff Brian.
I just wanted to say that the recent support I have received has been amazing as usual. Dan is always brilliant of course. I just wanted to let you know how appreciative I am. People are always quick to complain when things go wrong but I believe a company is judged on how they deal with these issues and you get top marks yet again. I know I am probably your most demanding customer… Yes you can say it… Just a big thank you to you all at Birmingham Telecom for the continued support. You are by far the best in your field. Thanks again
I just wanted to report that we now have three very happy ladies in the office! Everything now works perfectly and they are pleased that they will be able to multi task better (Answer the phone, drink tea and eat cake at the same time!)
I've just realised we brought our old phone system from you, small world. You won't believe the hassle I've had trying to get these headsets working. I've spoken to 5 companies including Plantronics and Mitel and brought all kinds of adapters and nothing worked, I honestly can't thank you enough for your professional and honest advice!!
Can you please pass on my total satisfaction for the Yealink Telephones that I received from you. Their condition for Refurbished Phones are pristine. The attention to the final detail makes these phones look brand new! Quality defined.
Just want to say a huge thanks for repairing my BT phone system. Lee was just excellent. He knew exactly what he was talking about. The way he talked me through the repair was as if he could repair one of these systems blindfolded which is quite handy as my technical ability goes as far as wiring a plug.
Owner / Tontine Hotel
Your engineer came this afternoon, very polite, very efficient, excellent service. Deserves a pat on the back.
Super fast delivery even to Northern Ireland. Very pleased that our headset arrived in time for interview tomorrow.
I would like to say a big thank you for all your help and going the extra mile. It seems the company have a great customer service attitude and I would recommend you any time! Thanks again, another satisfied customer.
I would like to thank you for an excellent service and product, I was a bit skeptical about Grade A Refurbished Products when I was first introduced to your company, but after you convinved me to look at them I discovered that the product although not new was almost as good as new, I have installed the phones onto our existing Nortel System and with the help of your friendly and informed Technical Support it was easy. I will certainly be referring your company to my business contacts in the future.
Technical Support Engineer / TeleEye
I would like to commend Lee for the excellent customer service and backup he provided in the installation and configuration of the units we bought. The level of service I have received from Birmingham Telecom has been exemplary.
Please can you pass on my thanks to John and tell him that the part was perfect!
Very polite, knowledgeable and helpful. Product arrived next day, well packed. Lee really knows the system inside out. Highly recommended.
Mr Nick Harper
We wouldn't have been able to achieve any of this without everyone's help and willingness to get us sorted. Would you please pass on our thanks to your team and we look forward to doing continued business with you in the future.
I would like to give my deepest gratitude for helping us out. Hope you still continue giving your excellent service. Thank you and more power!
Ho Kam Chuen