Control your Business Telephone Line Costs with Birmingham Telecom

Birmingham Telecom make it easy to manage your costs and simplify business operations when you take your calls and line rentals through us. We offer extremely competitive rates on line rentals and calls and we will review your existing communication costs free of charge.

We then design a package that is tailored to your business, normally offering you guaranteed costs savings for the duration of your contract with us. Thanks to our wholesale rates, we can often save you substantial amounts whilst also improving the level of support you receive.

We offer a range of line types such as analogue, ISDN  and modern day SIP. Over the next 4 years, more than 3,000,000 telephone users in the UK will move their phone services to the cloud and start to take advantage of the lower rental costs, FREE UK calls and easy access to advanced features like call logging, call recording and PC integration.  We can help with this process.

When you switch to us, the migration is seamless.  We transfer lines, numbers and call plans with zero downtime to your business.

  • Cheaper line rental costs
  • All lines maintained by Birmingham Telecom
  • The lowest cost calls guaranteed
  • Fixed Price Promise – No price increases
  • Transparent monthly billing
  • Range of lines: Analogue, ISDN & SIP
  • Dedicated UK based support
  • Call rates under a 1p per minute
  • No minimum call charges
  • Free of charge transfers: No loss of service

Fraud Protection

Telephone fraud is now the largest source of fraud in the UK, being four times greater than credit card fraud & costing over £1.5 billion each year.

Our Fraud Protection Service monitors your daily call spend with any usage outside of the norm being identified and restricted if required.

UK Based First Line Support

All businesses have experienced some form of service affecting issue, whether related to your line rental or your internet access.

Our first line support team are ready to help your business identify and resolve issues quickly and easily so you can get back to business.

Simple Monthly Billing

We offer fully itemised and easy to understand monthly billing to make sure you’re never in the dark about what you are spending with us.

For multi-site businesses we can offer a separate bill for each site or a “one-bill” solution to make even the most complex billing requests crystal clear.

SIP Telephone Lines are virtual telephone lines, created over your internet connection.  By connecting your business to our telephone network via the internet, SIP offers you great flexibility and large savings over traditional telephone line types.

SIP Telephone Lines are now the fastest growing telephony service in the world.  They are a reliable, cost-effective voice service both cheaper and more flexible than traditional digital or analogue phone lines.

Millions of people already have first-hand experience of VoIP through services like Skype that can be used to make free or low cost calls over the internet. Such services have grown in sophistication and reliability and are now widely used on a daily basis for both voice calls and data in the modern day workplace.

Through a single internet connection, SIP allows you to divide your bandwidth between voice calls and data. This means that the development and falling prices of SIP Telephone Lines has made VoIP a viable option for businesses.

With the announcement that BT are phasing out the traditional network by 2025, SIP Telephone Lines are here to help future proof your business whilst saving you a significant amount of money on your existing line rental and call costs.

Our SIP telephone lines can be scaled up or down in line with demand and without the need for additional physical line installation. Being great for flexible working practices, this provides the ability to integrate a home worker with a SIP based phone system.

Birmingham Telecom are able to supply you with business grade SIP telephone lines that have been tested extensively with all major telephone systems and receiving full accreditation with our key partner Panasonic.

In the event of a disaster or line fault, calls can automatically be routed anywhere else or to another PBX that is already SIP enabled.

  • Very cost effective
  • Scalable to an infinite number of channels
  • Includes Free UK 01, 02, 03 & 07 Calls
  • Extremely reliable
  • Compatible with all major telephone systems
  • A perfect backup to existing ISDN services

The combination of cheap line rental, calls and ease of installation make our lines perfect for any size business. We provide SIP, ISDN2, ISDN30 and analogue lines and we can work with you to help you decide which type of service will work best for your business.

Birmingham Telecom are one of the UK’s fastest growing providers of Telephone Lines, delivering significantly cheaper call charges and reduced administration as well as fully itemised billing as standard for each and every one of our customers.

You can see how much money we could save your business on calls and lines with a free bill check from one of our account managers. There is no obligation and our experienced team will quickly identify where any potential savings can be made. We also boast the most competitive tariffs on the market, which could make a big difference to your businesses phone bills.

Whether you are moving premises or are simply looking to save money, we can help you to make it easy. Tell us how you want it and we will discuss the best available options and provide a package best suited.

When you upgrade to our Hosted UC Cloud Telephone System, your telephone lines are automatically upgraded to provide a fully inclusive package consisting of your telephone system, business broadband, telephone lines and your UK call charges. This is all provided for a fixed cost, per person / per month.

UC Cloud is packed with features to meet the demands of your business and provides additional functionality such as call recording, call logging, desktop integration and voicemail to email which not commonly included with a traditional system.

Your internal handsets will be upgraded to some of the latest technology the world has to offer and also provides you with excellent PC desktop & mobile clients to enable your team to make and take calls even if they are outside of the office or even working from home.

UC Cloud Voice comes with an easy to use web interface providing feature control and valuable user information so that as an administrator, you can quickly configure the system according to your changing requirements, while your employees can manage calls easily and effectively with no fuss.

I would like to give my deepest gratitude for helping us out. Hope you still continue giving your excellent service. Thank you and more power!

Ho Kam Chuen

We wouldn’t have been able to achieve any of this without everyone’s help and willingness to get us sorted. Would you please pass on our thanks to your team and we look forward to doing continued business with you in the future.

Ruth Woodward

I would like to commend Lee for the excellent customer service and backup he provided in the installation and configuration of the units we bought. The level of service I have received from Birmingham Telecom has been exemplary.

Neil Gibbons
IT | eCommerce | eMarketing Officer / Grasmere Gingerbread

I would like to thank you for an excellent service and product, I was a bit skeptical about Grade A Refurbished Products when I was first introduced to your company, but after you convinved me to look at them I discovered that the product although not new was almost as good as new, I have installed the phones onto our existing Nortel System and with the help of your friendly and informed Technical Support it was easy. I will certainly be referring your company to my business contacts in the future.

Chris Flavelle
Technical Support Engineer / TeleEye

I would like to say a big thank you for all your help and going the extra mile. It seems the company have a great customer service attitude and I would recommend you any time! Thanks again, another satisfied customer.

Julie Goodman-Brown
Finance/Office Manager / 2Degrees Network

Just want to say a huge thanks for repairing my BT phone system. Lee was just excellent. He knew exactly what he was talking about. The way he talked me through the repair was as if he could repair one of these systems blindfolded which is quite handy as my technical ability goes as far as wiring a plug.

Nick Gentleman
Owner / Tontine Hotel

Can you please pass on my total satisfaction for the Yealink Telephones that I received from you. Their condition for Refurbished Phones are pristine. The attention to the final detail makes these phones look brand new! Quality defined.

Mark Cooper
IT Administrator / Edwards Coaches

I’ve just realised we brought our old phone system from you, small world. You won’t believe the hassle I’ve had trying to get these headsets working. I’ve spoken to 5 companies including Plantronics and Mitel and brought all kinds of adapters and nothing worked, I honestly can’t thank you enough for your professional and honest advice!!

Jamie Griffin

I just wanted to report that we now have three very happy ladies in the office! Everything now works perfectly and they are pleased that they will be able to multi task better (Answer the phone, drink tea and eat cake at the same time!)

Mary Owen
Senior Technician / Cleapss

I just wanted to say that the recent support I have received has been amazing as usual. Dan is always brilliant of course.  I just wanted to let you know how appreciative I am.  People are always quick to complain when things go wrong but I believe a company is judged on how they deal with these issues and you get top marks yet again. I know I am probably your most demanding customer… Yes you can say it… Just a big thank you to you all at Birmingham Telecom for the continued support. You are by far the best in your field. Thanks again

Chris Wright
Office Manager / Silven Recruitement

Just wanted to follow up and thank you and Stuart for helping get the new Telephone System Installed.  Stu really took time to train on the new features and revise some older ones.  Good to know that we can count on you and your staff Brian.

Joshua Sutton
Manager / OLR Retail

We have been using Birmingham Telecom for many years and have had nothing but first class service and would recommend Brian, Dan and the rest of the team to anyone. They are knowledgeable in the solutions they offer, are happy to support us in any way we require and have provided us with on demand technical assistance on many occasions. They are prompt at visiting our site when any technical issues arise with the hardware – this has been exceptionally rare i must add. If anything has gone wrong with the hardware we have installed they resolve quickly. We have found their pricing to be competitive all round, whether it is lines and minutes or telecoms equipment to use internally. Overall I am deeply grateful for the personalised service Brian and the team offer and highly recommend Birmingham Telecom. They have certainly made my job a lot easier.

Stuart Hall
Sales & Marketing Director / Intec Micro Systems
Birmingham Telecom

Birmingham Telecom