Call Management is the most cost effective business system that any company can buy today. Through cost savings on telephone calls, improved customer service and more effective telephone usage Birmingham Telecom's AiOffice system can show return on investment within three months.

Our Call Management systems start from £25 + VAT Per Month so please call us on 0121 747 2524 for a demonstration or for more information on how AiOffice will benefit your business.

 

Benefits of aioffice include

• Large and comprehensive range of reports available in both Summary and Itemised formats
• Reports previewed on screen with zoom and page search facilities, allocating a quick review of the largest of reports
• Each extension can be named and placed into Departments/ Groups.
• Reports can be chosen which use the Group Hierarch to present Summary of Itemised Call information.
• Cost, reports and traffic reports include full analysis capabilities
• Account reports allow for call cost uplift and professional charges

Features of the aioffice include:

• Modern & intuitive user interface
• Massive range of reports including Cost, Response, Traffic and Account Codes, in PDF, HMTL, CSV and print formats
• Large range of selection criteria to allow reports to be customised to meet individual needs
• Powerful report scheduler that allows the automated delivery of reports by email to selected users
• Real time monitor that displays calls in itemised and graphical format
• Exceptional calls alarm system identifies and sends notification via screen popup, email or SMS to highlight call
• Collection of CILE/SMDR information by IP across your LAN, Serial connection to traditional switches, by CSV import or by ODBC connections to a switch call database
• Full range of Carrier Costing Tables with regular updates
• Full help desk support with the option of a 24-hour cover on request
• Full installation package included
• Compatible with Windows XP Pro, Windows 2000, Windows NT4
• Remote access using the user friendly web interface with standalone web server for simple installation