Discover Go Connect Desktop Integration Software
Go Connect provides multiple software applications that once you start using, you wont be able to live without. It’s integrated address book, desktop dialing, CRM integration and Instant Messaging App make Go Connect one of the most popular software applications used in the UK and will help your business save time and money.
Go Connect is instantly accessible and also supports full CRM integration which will allow you pop client records automatically and dial directly from your CRM application.
- Amazing Features for an Unbeatable Price
- Integrated Company Address Book
- Click to Dial and Clipboard Dialing
- Instant Messaging Facility between Staff
- View your Entire Call History
- Shows the status of your Staff via Presence
Integrated Address Book
Search & Dial any customer or supplier from Go Connect without lifting up the handset or manually searching for a number.
Web Page Dialing
Web pages are scanned for valid telephone numbers and when found, they are turned into hyperlinks to make dialing easy
Call History Application
Call History contains a list of an users recent incoming or outbound calls which can then be dialled from the application.
The Address Book provides an easy way to create and share contacts with colleagues. Users can search for existing contacts or create new ones easily while on the telephone. The Address book is extended to include CRM contacts when integration is used.
- Comprehensive Company Wide Address Book
- Search for Contacts Quickly from your PC Desktop
- Add Contacts Easily whilst on the phone to them
- Identify contacts easily when call is received
- Any contacts stored can be seen by all users
Go Connect CRM supports two separate ways of dialing from web pages. Web pages can be scanned for valid telephone numbers and, when found, they are turned into hyperlinks to make dialing easy. You can also highlight and copy a telephone number which creates a “click to dial” box which can then be activated using your computer mouse.
- Dial directly through web pages (customer websites etc)
- Dial directly through your CRM Application
- Copy a Telephone Number and use “click to dial”
- Saves time and money when use effectively
The Call History window contains a list of an extension user’s recent calls. By default, the most recent 50 calls are displayed but this can be expanded.
Users can page through the Call History to see earlier calls to find lost calls easily and efficiently without asking the system administrator for help. Users can also make calls directly from the Call History window for ease.
- View lost calls by number, name date, time or duration
- Filter calls by Call Direction,Type, Time or Duration
- Call contacts back directly from the Call History Screen
- Never lose an important call again
- Check whether you have important but unanswered calls
Go Connect makes it easy to send messages to your colleagues. It’s even possible to have multiple chats with one conversation per window, or to include multiple users and or extensions in the same conversation. Messages are threaded, meaning previous messages in the conversation are displayed. It is also possible to send and open hyperlinks (web page links).
- Chat with other Telephone System Users
- Search previous chats with the built in search function
- Supports Group messaging for multiple recipients
- Faster than using email for chats with multiple colleagues
- Saves Time & Money