In the competitive world of business it is very important to ensure that your IT Systems are running at all times to give you an edge over your competitors. Birmingham Telecommunications Ltd will maintain all aspects of your organisation's IT and Communications Network and are specialists in a range of tailored Network maintenance services, for example:
Software maintenance
Hardware maintenance
Network maintenance
Managed services
Disaster recovery management
Telephone Support
This service comprises telephone support for Hardware. Customers report a fault in their Hardware to the Birmingham Telecom Telephone Helpdesk and an engineer will respond promptly by telephone.
Back to Base Hardware Maintenance
This service comprises telephone or E-mail support for Hardware and, if necessary, back to base maintenance.
Customers report a fault in their Hardware and a Birmingham Telecom engineer will respond promptly by telephone or E-mail. If the engineer considers it necessary, the customer shall arrange for the Hardware to be transported to our Repair Centre in Birmingham for repair.
On-Site Hardware Maintenance
This service comprises telephone or E-mail support for Hardware and, if necessary, on-site maintenance.
Customers report a fault in their Hardware by telephone or E-mail and a Birmingham Telecom engineer will respond promptly by telephone or E-mail. If necessary, an engineer will attend your premises in order to diagnose/repair the Hardware.
Please contact our Helpdesk on 0800 849 4141 for full details regarding the above-mentioned services and the associated charges.
Loan/Hire Equipment
If you require temporary replacement Hardware whilst your equipment is awaiting repair please contact our Helpdesk on 0151 282 1806 for details regarding our loan/hire service.
Got A Problem With Your Computer?
We will repair and provide maintenance for most computers, and computer related hardware. We can also sort out those annoying software problems for you.
PC Crashing Or Freezing
Is your computer crashing or freezing in the middle of your office application?
Perhaps a hardware conflict is causing the problem, your software has become corrupt or possibly the drivers for the graphics card need updating - whatever the problem, we have engineers ready to help.
We install processors, memory, motherboards, hard drives, power supplies, graphics and sound cards, modems, CD/DVD drives etc. We can supply replacement or upgrade components, or we can install components which you have bought. We also supply and build PC Systems to order.
We offer the following Hardware Repair Services:
"Carry-In" Repair Service
We offer a "Carry-In" Hardware Repair Service at our premises at 10 High Street, Birmingham, B35 7PR.
Customers requiring this service should bring in their Hardware to our Reception Desk where it will be booked in for repair. A Birmingham Telecom engineer will then contact you following fault diagnosis and provide you with an estimate of the cost of repair.
Fast Track "Carry-In" Repair Service
We also offer a "fast track" Carry-In Hardware Repair Service. This comprises the same service as above but a Birmingham Telecom engineer will be allocated to attend to your Hardware as a priority.
On-Site Fault Diagnosis Service
We can arrange for an engineer to come out to your premises and diagnose the fault in your Hardware.
Please contact our Service Desk on 0800 849 4141 for full details regarding the above-mentioned services and our charges.
All of the above-mentioned services are provided subject to Terms & Conditions
