Discover our Telephone System Solutions and Connectivity Options
Birmingham Telecom are one the uk’s leading suppliers of Panasonic business telephone systems and have been accredited partners for over 10 years. The NS700 system from Panasonic is a high quality, cost effective traditional small business telephone system boasting industry leading features and world class reliability.
When you work with Birmingham Telecom, our team of technical engineering staff will ensure the installation and ongoing maintenance of your Panasonic telephone system is of the highest quality. Our knowledge and experience of Panasonic systems allow us to provide trouble free installations, ongoing support and best advice when it matters most.
To discover our Panasonic telephone systems, please get in touch with us on 01675 432 111 and a specialist will help walk you through the processes, costs and all of the potential benefits to your business.
From your Desk
Make calls from the convenience of your desk with a full range of high-quality, feature-rich Yealink IP phones to choose from.
From your computer
Use your PC or Mac to make phone calls, send messages, manage voicemails, access your company directory, and more.
From your mobile device
Take your office with you on your iOS or Android device with phone calls, video, voicemail, texting, corporate directory and more.
Go Connect is a powerful unified communication software suite which allows users a high level of integration, communication and collaboration between the Panasonic Telephone System and their internal computer system.
Go Connect allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. The Go Connect product suite is not only cost effective but also very easy to maintain and install.
- Setup a Company Wide Contact Address Book
- View the Online or Offline Status of All Internal Staff
- Dial directly from Google or by copying a phone number
- Redial previous calls make too or from the business
- Provides Instant Messaging within the office
Customers looking for a professional call recording solution need look no further than iCallSuite, a fully integrated call recording solution compatible with all of our Panasonic Telephone Systems. iCallSuite seamlessly integrates with your telephone system and offers effortless search and playback functionality for all call recording users.
- Comprehensive feature-rich solution
- Easy to use, flexible and scalable
- Secure & Compliant
- Quality Monitoring
- Essential reporting included
- Multi site recording
Call Reporting is easily achieved via iCallSuite and provides extensive functionality to your Panasonic Telephone System including graphical dashboards, wallboards, report scheduling, detailed analytics and incoming call analysis on Hunt Groups and call queues.
Our Call Logging Solution is ideal to provide your business with real-time statistics any time, any where and with a number of mission critical benefits.
- Identify trends in performance.
- Report on performance for senior management
- Reduce manpower costs by minimising wastage
- Manage workflow; design shift patterns based on volume, duration & SLAs
- Effective benchmarking and performance monitoring
world class service using digital or sip technology
Professional audio conferencing solution
Seamless communications when something goes wrong
Call Centre Functionality
Deploy full inbound and outbound contact centres
Access contacts, dial from desktop and much more
Busy lamp field
Remotely check if colleagues are available
A professional SIP based mobile application
We handle all installation, configuration and programming
Direct your landline to mobile when out of office
Dedicated account management by our experienced team
International dial plans
Make your telephone calls with local call prefixes assigned
The highest quality call quality guaranteed!
Unified messaging and voicemail to email
Store your calls for training or compliance purposes
Easy Number Porting
Keep your phone numbers when you relocate
An internet connection is all your handsets need to work remotely
An efficient call holding system for your team
Music on hold
Play custom audio files for callers on hold
Get a local number in over 40 countries worldwide
Fax to Email
Send and receive faxes using your existing email
Bespoke call routing solutions for your business
Access real time wall boards providing live call statistics
In Depth Call flows
Dynamically change your call routing when needed
Multi site deployment
Manage multiple offices via one Panasonic solution
To support our on-premises Panasonic Business Telephone Systems we offer the full range of Panasonic Business Phones including digital, IP phones, consoles, conference phones and cordless DECT suited for business of all sizes and industries.
For help and advice in choosing the right handsets for your business needs, speak to our experienced team or make an appointment to see the handsets in action in our purpose built demonstration suite (located in Coleshill)