Explore our Range of Business Telephone Systems and Solutions

Birmingham Telecom are a leading suppliers of Panasonic business telephone systems and have been accredited partners for over 11 years.  The NS700 telephone system from Panasonic is a high quality, cost effective traditional small business telephone system boasting industry leading features and world class reliability.

We are fully approved as both a Panasonic Solutions Partner and Panasonic Business Partner, earning accreditation through years of dedication to the brand and by supporting over 4,000 business customers who have all entrusted Birmingham Telecom to install a Panasonic Telephone System.

When you work with Birmingham Telecom, our team of technical engineering staff will ensure the installation and ongoing maintenance of your Panasonic telephone system is of the highest quality. Our knowledge and experience of Panasonic systems allow us to provide trouble free installations, ongoing support and best advice when it matters most.

To discover our Panasonic telephone systems, please get in touch with us on 01675 432 111 and a specialist will help walk you through the processes, costs and all of the potential benefits to your business.

To support our Panasonic Business Telephone Systems we offer the full range of Panasonic Business Phones.

Choose from a range of digital or IP phones including a range of add-on consoles and optional conference phones.  For businesses with large warehouses or with staff that are on the move all day, we also supply Panasonic Cordless DECT Handsets offering unrivaled coverage and speech quality.

For help and advice in choosing the right handsets for your business telephone system, speak to our experienced team or make an appointment to see the handsets in action in our purpose built demonstration suite (located in Coleshill).

For all other enquiries, call Birmingham Telecom on 01675 432 111.

From your Desk

Make calls from the convenience of your desk with a full range of high-quality, feature-rich Yealink IP phones to choose from.

From your computer

Use your PC or Mac to make phone calls, send messages, manage voicemails, access your company directory, and more.

From your mobile device

Take your office with you on your iOS or Android device with phone calls, video, voicemail, texting, corporate directory and more.

Go Connect is a powerful unified communication software suite which allows users a high level of integration, communication and collaboration between the Panasonic Telephone System and their internal computer system.

Go Connect allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. The Go Connect product suite is not only cost effective but also very easy to maintain and install.

  • Setup a Company Wide Contact Address Book
  • View the Online or Offline Status of All Internal Staff
  • Dial directly from Google or by copying a phone number
  • Redial previous calls make too or from the business
  • Provides Instant Messaging within the office

Customers looking for a professional call recording solution need look no further than iCallSuite, a fully integrated call recording solution compatible with all of our Panasonic Telephone Systems. iCallSuite seamlessly integrates with your  telephone system and offers effortless search and playback functionality for all call recording users.

  • Comprehensive feature-rich solution
  • Easy to use, flexible and scalable
  • Secure & Compliant
  • Quality Monitoring
  • Essential reporting included
  • Multi site recording
business phone systems

Call Reporting is easily achieved via iCallSuite and provides extensive functionality to your Panasonic Telephone System including graphical dashboards, wallboards, report scheduling, detailed analytics and incoming call analysis on Hunt Groups and call queues.

Our Call Logging Solution is ideal to provide your business with real-time statistics any time, any where and with a number of mission critical benefits.

  • Identify trends in performance.
  • Report on performance for senior management
  • Reduce manpower costs by minimising wastage
  • Manage workflow; design shift patterns based on volume, duration & SLAs
  • Effective benchmarking and performance monitoring
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Landline

world class service using digital or sip technology


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Audio Conferencing

Professional audio conferencing solution


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Disaster Recovery

Seamless communications when something goes wrong


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Call Centre Functionality

Deploy full inbound and outbound contact centres


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Desktop Applications

Access contacts, dial from desktop and much more


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Busy lamp field

Remotely check if colleagues are available


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Mobile Softphone

A professional SIP based mobile application


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Easy installation

We handle all installation, configuration and programming


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Follow Me

Direct your landline to mobile when out of office


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Account Management

Dedicated account management by our experienced team


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International dial plans

Make your telephone calls with local call prefixes assigned


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Unbeatable Quality

The highest quality call quality guaranteed!


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Unified Voicemail

Unified messaging and voicemail to email


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Call Recording

Store your calls for training or compliance purposes


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Easy Number Porting

Keep your phone numbers when you relocate


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Remote Working

An internet connection is all your handsets need to work remotely


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Call parking

An efficient call holding system for your team


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Music on hold

Play custom audio files for callers on hold


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Virtual Numbering

Get a local number in over 40 countries worldwide


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Fax to Email

Send and receive faxes using your existing email


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Auto Attendant

Bespoke call routing solutions for your business


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Wall Boards

Access real time wall boards providing live call statistics


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In Depth Call flows

Dynamically change your call routing when needed


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Multi site deployment

Manage multiple offices via one Panasonic solution


5 User OfficePer Month£35

  • Panasonic IP Handsets Included
  • Free Maintenance for 12 Months
  • Free Voicemail & Auto Attendant
  • Free Installation & Configuration
  • Expandable to over 120 users
Explore

20 User OfficePer Month£75

  • Panasonic IP Handsets Included
  • Free Maintenance for 12 Months
  • Free Voicemail & Auto Attendant
  • Free Installation & Configuration
  • Expandable to over 120 users
  • 5,000 UK National & Mobile Minutes
Explore

Putting our Customers First

Over 17,000 businesses have trusted Birmingham Telecom to be their business phone system provider.

Our focus on putting the customer first is what sets us above the competition. We go above and beyond what a normal telephone provider would offer.  This is to ensure that you receive the best products, call rates and the best customer experience we can give.

At Birmingham Telecom we are in a great position to help. We’re big enough to support any sized business, yet small enough to still retain our personal service and key family values. Explore our Business Phone Systems today.

Why do Businesses Choose Us?

  • Over 17,000 business customers
  • Proven to save your business money
  • Ensure you get the best solution, first time!
  • An established UK telecom supplier
  • Solutions for businesses of all sizes
  • Genuine experts in what we do
  • Dedicated account management
  • Panasonic Solutions Partner Accredited
  • Own in house engineering team
  • Genuine price match guarantee
  • Business phone systems to suit all companies

I would like to give my deepest gratitude for helping us out. Hope you still continue giving your excellent service. Thank you and more power!

Ho Kam Chuen

We wouldn’t have been able to achieve any of this without everyone’s help and willingness to get us sorted. Would you please pass on our thanks to your team and we look forward to doing continued business with you in the future.

Ruth Woodward

I would like to commend Lee for the excellent customer service and backup he provided in the installation and configuration of the units we bought. The level of service I have received from Birmingham Telecom has been exemplary.

Neil Gibbons
IT | eCommerce | eMarketing Officer / Grasmere Gingerbread

I would like to thank you for an excellent service and product, I was a bit skeptical about Grade A Refurbished Products when I was first introduced to your company, but after you convinved me to look at them I discovered that the product although not new was almost as good as new, I have installed the phones onto our existing Nortel System and with the help of your friendly and informed Technical Support it was easy. I will certainly be referring your company to my business contacts in the future.

Chris Flavelle
Technical Support Engineer / TeleEye

I would like to say a big thank you for all your help and going the extra mile. It seems the company have a great customer service attitude and I would recommend you any time! Thanks again, another satisfied customer.

Julie Goodman-Brown
Finance/Office Manager / 2Degrees Network

Just want to say a huge thanks for repairing my BT phone system. Lee was just excellent. He knew exactly what he was talking about. The way he talked me through the repair was as if he could repair one of these systems blindfolded which is quite handy as my technical ability goes as far as wiring a plug.

Nick Gentleman
Owner / Tontine Hotel

Can you please pass on my total satisfaction for the Yealink Telephones that I received from you. Their condition for Refurbished Phones are pristine. The attention to the final detail makes these phones look brand new! Quality defined.

Mark Cooper
IT Administrator / Edwards Coaches

I’ve just realised we brought our old phone system from you, small world. You won’t believe the hassle I’ve had trying to get these headsets working. I’ve spoken to 5 companies including Plantronics and Mitel and brought all kinds of adapters and nothing worked, I honestly can’t thank you enough for your professional and honest advice!!

Jamie Griffin

I just wanted to report that we now have three very happy ladies in the office! Everything now works perfectly and they are pleased that they will be able to multi task better (Answer the phone, drink tea and eat cake at the same time!)

Mary Owen
Senior Technician / Cleapss

I just wanted to say that the recent support I have received has been amazing as usual. Dan is always brilliant of course.  I just wanted to let you know how appreciative I am.  People are always quick to complain when things go wrong but I believe a company is judged on how they deal with these issues and you get top marks yet again. I know I am probably your most demanding customer… Yes you can say it… Just a big thank you to you all at Birmingham Telecom for the continued support. You are by far the best in your field. Thanks again

Chris Wright
Office Manager / Silven Recruitement

Just wanted to follow up and thank you and Stuart for helping get the new Telephone System Installed.  Stu really took time to train on the new features and revise some older ones.  Good to know that we can count on you and your staff Brian.

Joshua Sutton
Manager / OLR Retail

We have been using Birmingham Telecom for many years and have had nothing but first class service and would recommend Brian, Dan and the rest of the team to anyone. They are knowledgeable in the solutions they offer, are happy to support us in any way we require and have provided us with on demand technical assistance on many occasions. They are prompt at visiting our site when any technical issues arise with the hardware – this has been exceptionally rare i must add. If anything has gone wrong with the hardware we have installed they resolve quickly. We have found their pricing to be competitive all round, whether it is lines and minutes or telecoms equipment to use internally. Overall I am deeply grateful for the personalised service Brian and the team offer and highly recommend Birmingham Telecom. They have certainly made my job a lot easier.

Stuart Hall
Sales & Marketing Director / Intec Micro Systems
Birmingham Telecom

Birmingham Telecom