Explore our Range of Business Telephone Systems and Solutions
Birmingham Telecom are a leading suppliers of Panasonic business telephone systems and have been accredited partners for over 11 years. The NS700 telephone system from Panasonic is a high quality, cost effective traditional small business telephone system boasting industry leading features and world class reliability.
We are fully approved as both a Panasonic Solutions Partner and Panasonic Business Partner, earning accreditation through years of dedication to the brand and by supporting over 4,000 business customers who have all entrusted Birmingham Telecom to install a Panasonic Telephone System.
When you work with Birmingham Telecom, our team of technical engineering staff will ensure the installation and ongoing maintenance of your Panasonic telephone system is of the highest quality. Our knowledge and experience of Panasonic systems allow us to provide trouble free installations, ongoing support and best advice when it matters most.
To discover our Panasonic telephone systems, please get in touch with us on 01675 432 111 and a specialist will help walk you through the processes, costs and all of the potential benefits to your business.
To support our Panasonic Business Telephone Systems we offer the full range of Panasonic Business Phones.
Choose from a range of digital or IP phones including a range of add-on consoles and optional conference phones. For businesses with large warehouses or with staff that are on the move all day, we also supply Panasonic Cordless DECT Handsets offering unrivaled coverage and speech quality.
For help and advice in choosing the right handsets for your business telephone system, speak to our experienced team or make an appointment to see the handsets in action in our purpose built demonstration suite (located in Coleshill).
For all other enquiries, call Birmingham Telecom on 01675 432 111.
From your Desk
Make calls from the convenience of your desk with a full range of high-quality, feature-rich Yealink IP phones to choose from.
From your computer
Use your PC or Mac to make phone calls, send messages, manage voicemails, access your company directory, and more.
From your mobile device
Take your office with you on your iOS or Android device with phone calls, video, voicemail, texting, corporate directory and more.
Go Connect is a powerful unified communication software suite which allows users a high level of integration, communication and collaboration between the Panasonic Telephone System and their internal computer system.
Go Connect allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. The Go Connect product suite is not only cost effective but also very easy to maintain and install.
- Setup a Company Wide Contact Address Book
- View the Online or Offline Status of All Internal Staff
- Dial directly from Google or by copying a phone number
- Redial previous calls make too or from the business
- Provides Instant Messaging within the office
Customers looking for a professional call recording solution need look no further than iCallSuite, a fully integrated call recording solution compatible with all of our Panasonic Telephone Systems. iCallSuite seamlessly integrates with your telephone system and offers effortless search and playback functionality for all call recording users.
- Comprehensive feature-rich solution
- Easy to use, flexible and scalable
- Secure & Compliant
- Quality Monitoring
- Essential reporting included
- Multi site recording
Call Reporting is easily achieved via iCallSuite and provides extensive functionality to your Panasonic Telephone System including graphical dashboards, wallboards, report scheduling, detailed analytics and incoming call analysis on Hunt Groups and call queues.
Our Call Logging Solution is ideal to provide your business with real-time statistics any time, any where and with a number of mission critical benefits.
- Identify trends in performance.
- Report on performance for senior management
- Reduce manpower costs by minimising wastage
- Manage workflow; design shift patterns based on volume, duration & SLAs
- Effective benchmarking and performance monitoring
world class service using digital or sip technology
Professional audio conferencing solution
Seamless communications when something goes wrong
Call Centre Functionality
Deploy full inbound and outbound contact centres
Access contacts, dial from desktop and much more
Busy lamp field
Remotely check if colleagues are available
A professional SIP based mobile application
We handle all installation, configuration and programming
Direct your landline to mobile when out of office
Dedicated account management by our experienced team
International dial plans
Make your telephone calls with local call prefixes assigned
The highest quality call quality guaranteed!
Unified messaging and voicemail to email
Store your calls for training or compliance purposes
Easy Number Porting
Keep your phone numbers when you relocate
An internet connection is all your handsets need to work remotely
An efficient call holding system for your team
Music on hold
Play custom audio files for callers on hold
Get a local number in over 40 countries worldwide
Fax to Email
Send and receive faxes using your existing email
Bespoke call routing solutions for your business
Access real time wall boards providing live call statistics
In Depth Call flows
Dynamically change your call routing when needed
Multi site deployment
Manage multiple offices via one Panasonic solution
Putting our Customers First
Over 17,000 businesses have trusted Birmingham Telecom to be their business phone system provider.
Our focus on putting the customer ﬁrst is what sets us above the competition. We go above and beyond what a normal telephone provider would oﬀer. This is to ensure that you receive the best products, call rates and the best customer experience we can give.
At Birmingham Telecom we are in a great position to help. We’re big enough to support any sized business, yet small enough to still retain our personal service and key family values. Explore our Business Phone Systems today.
Why do Businesses Choose Us?
- Over 17,000 business customers
- Proven to save your business money
- Ensure you get the best solution, first time!
- An established UK telecom supplier
- Solutions for businesses of all sizes
- Genuine experts in what we do
- Dedicated account management
- Panasonic Solutions Partner Accredited
- Own in house engineering team
- Genuine price match guarantee
- Business phone systems to suit all companies