Discover our Telephone System Solutions and Connectivity Options

Birmingham Telecom are one the uk’s leading suppliers of Panasonic business telephone systems and have been accredited partners for over 10 years.  The NS700 system from Panasonic is a high quality, cost effective traditional small business telephone system boasting industry leading features and world class reliability.

When you work with Birmingham Telecom, our team of technical engineering staff will ensure the installation and ongoing maintenance of your Panasonic telephone system is of the highest quality. Our knowledge and experience of Panasonic systems allow us to provide trouble free installations, ongoing support and best advice when it matters most.

To discover our Panasonic telephone systems, please get in touch with us on 01675 432 111 and a specialist will help walk you through the processes, costs and all of the potential benefits to your business.

From your Desk

Make calls from the convenience of your desk with a full range of high-quality, feature-rich Yealink IP phones to choose from.

From your computer

Use your PC or Mac to make phone calls, send messages, manage voicemails, access your company directory, and more.

From your mobile device

Take your office with you on your iOS or Android device with phone calls, video, voicemail, texting, corporate directory and more.

Go Connect is a powerful unified communication software suite which allows users a high level of integration, communication and collaboration between the Panasonic Telephone System and their internal computer system.

Go Connect allows end users to work more collaboratively and collectively, getting information about callers quickly and efficiently. The Go Connect product suite is not only cost effective but also very easy to maintain and install.

  • Setup a Company Wide Contact Address Book
  • View the Online or Offline Status of All Internal Staff
  • Dial directly from Google or by copying a phone number
  • Redial previous calls make too or from the business
  • Provides Instant Messaging within the office

Customers looking for a professional call recording solution need look no further than iCallSuite, a fully integrated call recording solution compatible with all of our Panasonic Telephone Systems. iCallSuite seamlessly integrates with your  telephone system and offers effortless search and playback functionality for all call recording users.

  • Comprehensive feature-rich solution
  • Easy to use, flexible and scalable
  • Secure & Compliant
  • Quality Monitoring
  • Essential reporting included
  • Multi site recording

Call Reporting is easily achieved via iCallSuite and provides extensive functionality to your Panasonic Telephone System including graphical dashboards, wallboards, report scheduling, detailed analytics and incoming call analysis on Hunt Groups and call queues.

Our Call Logging Solution is ideal to provide your business with real-time statistics any time, any where and with a number of mission critical benefits.

  • Identify trends in performance.
  • Report on performance for senior management
  • Reduce manpower costs by minimising wastage
  • Manage workflow; design shift patterns based on volume, duration & SLAs
  • Effective benchmarking and performance monitoring
phone-3

Landline

world class service using digital or sip technology


conferencing-dark-blue

Audio Conferencing

Professional audio conferencing solution


disaster-recovery1

Disaster Recovery

Seamless communications when something goes wrong


call-centre

Call Centre Functionality

Deploy full inbound and outbound contact centres


corporatedirectory

Desktop Applications

Access contacts, dial from desktop and much more


blf

Busy lamp field

Remotely check if colleagues are available


mobile-phone-portrait

Mobile Softphone

A professional SIP based mobile application


plug-and-play

Easy installation

We handle all installation, configuration and programming


transfer-blue

Follow Me

Direct your landline to mobile when out of office


account-mgmt

Account Management

Dedicated account management by our experienced team


internationaldial

International dial plans

Make your telephone calls with local call prefixes assigned


callencryption

Unbeatable Quality

The highest quality call quality guaranteed!


faxtoemail-blue

Unified Voicemail

Unified messaging and voicemail to email


call-recording

Call Recording

Store your calls for training or compliance purposes


NUMBER-PORTING

Easy Number Porting

Keep your phone numbers when you relocate


remote-working1

Remote Working

An internet connection is all your handsets need to work remotely


callparking

Call parking

An efficient call holding system for your team


musiconhold

Music on hold

Play custom audio files for callers on hold


virtual-numbering

Virtual Numbering

Get a local number in over 40 countries worldwide


fax

Fax to Email

Send and receive faxes using your existing email


ivr1

Auto Attendant

Bespoke call routing solutions for your business


sticky-note

Wall Boards

Access real time wall boards providing live call statistics


callflowdesigner

In Depth Call flows

Dynamically change your call routing when needed


multisite

Multi site deployment

Manage multiple offices via one Panasonic solution


5 User OfficePer Month£35

  • Panasonic IP Handsets Included
  • Free Maintenance for 12 Months
  • Free Voicemail & Auto Attendant
  • Free Installation & Configuration
  • Expandable to over 120 users
Explore

20 User OfficePer Month£75

  • Panasonic IP Handsets Included
  • Free Maintenance for 12 Months
  • Free Voicemail & Auto Attendant
  • Free Installation & Configuration
  • Expandable to over 120 users
  • 5,000 UK National & Mobile Minutes
Explore

To support our on-premises Panasonic Business Telephone Systems we offer the full range of Panasonic Business Phones including digital, IP phones, consoles, conference phones and cordless DECT suited for business of all sizes and industries.

For help and advice in choosing the right handsets for your business needs, speak to our experienced team or make an appointment to see the handsets in action in our purpose built demonstration suite (located in Coleshill)

Birmingham Telecom

Birmingham Telecom