SIP Telephone Lines from Birmingham Telecom

SIP telephone lines are rapidly replacing ISDN services and Birmingham Telecom is fast becoming one of the UK’s leading SIP providers. Our SIP telephone lines connect your site directly into our network via an IP connection to carry and terminate your inbound and outbound voice calls across the public telephone network.

Birmingham Telecom SIP provides a highly-flexible alternative to ISDN and is compatible with all the leading IP PBX brands in the UK market, giving you peace of mind that your PBX hardware works with the network service.

Compared to ISDN, our SIP telephone lines are cheaper on a per-channel basis and more flexible in terms of what telephone numbers you can have and the locations in which you can have them. SIP is quicker to install and offers a robust business continuity service to ensures your business never loses calls.

We can support connections starting from two channels for businesses with small PBXs, with no limit on the total number of channels we can deploy.

SIP Telephone Lines are virtual telephone lines, created over your internet connection.  By connecting your business to our telephone network via the internet, SIP offers you great flexibility and large savings over traditional telephone line types.

SIP Telephone Lines are now the fastest growing telephony service in the world.  They are a reliable, cost-effective voice service both cheaper and more flexible than traditional digital or analogue phone lines.

Millions of people already have first-hand experience of VoIP through services like Skype that can be used to make free or low cost calls over the internet. Such services have grown in sophistication and reliability and are now widely used on a daily basis for both voice calls and data in the modern day workplace.

Through a single internet connection, SIP allows you to divide your bandwidth between voice calls and data. This means that the development and falling prices of SIP Telephone Lines has made VoIP a viable option for businesses.

With the announcement that BT are phasing out the traditional network by 2025, SIP Telephone Lines are here to help future proof your business whilst saving you a significant amount of money on your existing line rental and call costs.

Our SIP telephone lines can be scaled up or down in line with demand and without the need for additional physical line installation. Being great for flexible working practices, this provides the ability to integrate a home worker with a SIP based phone system.

Birmingham Telecom are able to supply you with business grade SIP telephone lines that have been tested extensively with all major telephone systems and receiving full accreditation with our key partner Panasonic.

In the event of a disaster or line fault, calls can automatically be routed anywhere else or to another PBX that is already SIP enabled.

  • Very cost effective
  • Scalable to an infinite number of channels
  • Includes Free UK 01, 02, 03 & 07 Calls
  • Extremely reliable
  • Compatible with all major telephone systems
  • A perfect backup to existing ISDN services

Fraud Protection

Telephone fraud is now the largest source of fraud in the UK, being four times greater than credit card fraud & costing over £1.5 billion each year.

Our Fraud Protection Service monitors your daily call spend with any usage outside of the norm being identified and restricted if required.

UK Based First Line Support

All businesses have experienced some form of service affecting issue, whether related to your line rental or your internet access.

Our first line support team are ready to help your business identify and resolve issues quickly and easily so you can get back to business.

Simple Monthly Billing

We offer fully itemised and easy to understand monthly billing to make sure you’re never in the dark about what you are spending with us.

For multi-site businesses we can offer a separate bill for each site or a “one-bill” solution to make even the most complex billing requests crystal clear.

Multi-site rationalisation

Does your business have multiple sites? Do you have an ISDN connection into an individual PBX at each site? Using SIP telephone lines you can reduce the number of ISDN connections that your business requires and also reduce the maintenance costs on all of your various telephone systems. At remote sites you are left with just the cost of an IP connection and the handsets that you need.

You can then pull all the telephony traffic back into your centralised PBX. You can also benefit from increased resilience by building an automatic failover system into your communications strategy for lines and calls should your main site go down. With SIP trunks you can instantly centralise and distribute the calls somewhere else, to another site or to homeworkers, for example.

Business relocation

Number flexibility with Gamma SIP Trunks means that you can keep your existing number, even when moving out of the area, saving you costs on printed company literature and stationery whilst maintaining the perception that you still have a presence in the area you’ve moved from.

We can easily transfer your old or existing numbers to Birmingham Telecom SIP telephone lines  so that you can avoid expensive Remote Call Forwarding (RCF) or call diversion charges.

SIP Call Manager provides you with all the features and benefits of Birmingham Telecom SIP telephone lines together with feature rich, centralised call control. This includes our market leading call bundles and the only fraud management tool that protects you and your customers by enabling them to set spend limits. SIP Call Manager offers a powerful business continuity solution, giving you the ability to manage your number estate and all aspects of your inbound calls. Consolidate all your numbers onto a single platform and never miss a call!

Call Manager takes SIP beyond a connectivity service and into a world of feature rich applications and end user led control which will deliver additional value:

  • Tailored Business Continuity – never miss a call
  • SIP is evolving. If you already have SIP telephone lines, you can benefit from an enhanced service with SIP Call Manager
  • Direct control – allows users to configure and control their own solutions
  • 01, 02, 03 and 08 termination on subscribed Birmingham Telecom SIP – no number translation

I would like to give my deepest gratitude for helping us out. Hope you still continue giving your excellent service. Thank you and more power!

Ho Kam Chuen

We wouldn’t have been able to achieve any of this without everyone’s help and willingness to get us sorted. Would you please pass on our thanks to your team and we look forward to doing continued business with you in the future.

Ruth Woodward

I would like to commend Lee for the excellent customer service and backup he provided in the installation and configuration of the units we bought. The level of service I have received from Birmingham Telecom has been exemplary.

Neil Gibbons
IT | eCommerce | eMarketing Officer / Grasmere Gingerbread

I would like to thank you for an excellent service and product, I was a bit skeptical about Grade A Refurbished Products when I was first introduced to your company, but after you convinved me to look at them I discovered that the product although not new was almost as good as new, I have installed the phones onto our existing Nortel System and with the help of your friendly and informed Technical Support it was easy. I will certainly be referring your company to my business contacts in the future.

Chris Flavelle
Technical Support Engineer / TeleEye

I would like to say a big thank you for all your help and going the extra mile. It seems the company have a great customer service attitude and I would recommend you any time! Thanks again, another satisfied customer.

Julie Goodman-Brown
Finance/Office Manager / 2Degrees Network

Just want to say a huge thanks for repairing my BT phone system. Lee was just excellent. He knew exactly what he was talking about. The way he talked me through the repair was as if he could repair one of these systems blindfolded which is quite handy as my technical ability goes as far as wiring a plug.

Nick Gentleman
Owner / Tontine Hotel

Can you please pass on my total satisfaction for the Yealink Telephones that I received from you. Their condition for Refurbished Phones are pristine. The attention to the final detail makes these phones look brand new! Quality defined.

Mark Cooper
IT Administrator / Edwards Coaches

I’ve just realised we brought our old phone system from you, small world. You won’t believe the hassle I’ve had trying to get these headsets working. I’ve spoken to 5 companies including Plantronics and Mitel and brought all kinds of adapters and nothing worked, I honestly can’t thank you enough for your professional and honest advice!!

Jamie Griffin

I just wanted to report that we now have three very happy ladies in the office! Everything now works perfectly and they are pleased that they will be able to multi task better (Answer the phone, drink tea and eat cake at the same time!)

Mary Owen
Senior Technician / Cleapss

I just wanted to say that the recent support I have received has been amazing as usual. Dan is always brilliant of course.  I just wanted to let you know how appreciative I am.  People are always quick to complain when things go wrong but I believe a company is judged on how they deal with these issues and you get top marks yet again. I know I am probably your most demanding customer… Yes you can say it… Just a big thank you to you all at Birmingham Telecom for the continued support. You are by far the best in your field. Thanks again

Chris Wright
Office Manager / Silven Recruitement

Just wanted to follow up and thank you and Stuart for helping get the new Telephone System Installed.  Stu really took time to train on the new features and revise some older ones.  Good to know that we can count on you and your staff Brian.

Joshua Sutton
Manager / OLR Retail

We have been using Birmingham Telecom for many years and have had nothing but first class service and would recommend Brian, Dan and the rest of the team to anyone. They are knowledgeable in the solutions they offer, are happy to support us in any way we require and have provided us with on demand technical assistance on many occasions. They are prompt at visiting our site when any technical issues arise with the hardware – this has been exceptionally rare i must add. If anything has gone wrong with the hardware we have installed they resolve quickly. We have found their pricing to be competitive all round, whether it is lines and minutes or telecoms equipment to use internally. Overall I am deeply grateful for the personalised service Brian and the team offer and highly recommend Birmingham Telecom. They have certainly made my job a lot easier.

Stuart Hall
Sales & Marketing Director / Intec Micro Systems
Birmingham Telecom

Birmingham Telecom