Get expert business telephone system support and maintenance
Maintenance for your telephone system with guaranteed service levels and access to over 300 nationwide engineers.
Maintenance and Support
Our Support and Maintenance Service takes the stress out of managing your phone system, enabling you and your team to focus on the things that matter most to you.
Through a combination of office-based support desks and our nationwide network of field engineers, we deliver fast and efficient phone system support for your business. Based in Birmingham, we are perfectly situated to provide support and maintenance whether you’re a local single-site operation or maintain multiple locations nationwide.
Even if you didn’t buy a phone system from us, you can still benefit from our support and maintenance services. We tailor our contracts to suit your needs so whatever your requirement, we can help. For help, advice or to discuss your requirements, please get in touch with our team on 0121 716 8888.
Why choose us ?
We can offer you a totally free and no obligation quote to match your telephone maintenance needs.
Network of Engineers
We operate a network of over 300 specialist telephone engineers spread across the UK.
Dedicated UK Support
We operate our own in house support team who you can call in the event of any problems.
We operate and offer a range of SLA’s to always provide the exact level of service you need.
Low Cost Service
We offer a low cost maintenance service without compromising on quality or response time.
Diagnosis & Repair
We are experts in our field so we can quickly diagnose over 90% of problems within 1 hour.
We offer a 100% guarantee your maintenance costs will not increase during your contract.
All Systems Covered
Our engineers are able to work on phone systems of all types, from all established brands.
Need assistance with your business telephone system? Call Birmingham Telecom on 0121 716 8888 for a FREE quote.
Why Invest in Maintenance?
Your telephone systems are the lifeblood of your business, every minute they are down you are at risk. The hidden cost of a major phone system outage will often dwarf the cost of support and maintenance.
Without access to your phones you risk missed business opportunities, frustrated customers, reduced employee productivity and more. Worst of all, if your customers can’t get hold of you, you can be sure they’ll be speaking to your competition.
Investing in Telephone System Support & Maintenance helps minimise downtime and disruption and provides peace of mind over your phone systems. We will take care of your phones enabling you and your team to focus on the matters that mean the most
No Cost but
Risk of Downtime
4 Hour Fix SLA
Large Network of Engineers
Nationwide Multi-Site Support
Transparent, Simple Pricing
Speak to a Director at any point
Support Calls Sit in a queue
Support calls go directly to engineers
Although local by name, Birmingham Telecom office telephone system maintenance on a national scale, working with some of the UK’s largest independent companies whilst nurturing close customer relationships through excellent account management and customer service.
We offer leading business solutions to suit all types of organisations and with our head office based out of Coleshill in Warwickshire, we are perfectly placed to service your telephone system maintenance needs across the UK with our nationwide installation team.